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Agent Monitor
Real-time performance and activity tracking
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List
1 Hour
6 Hours
24 Hours
7 Days
Classification Agents
Routes tickets to appropriate draft agents
1 Agent
Draft Generation Agents
Generate customer-facing email responses
5 Agents
Draft Generation Trends (Last 7 Days)
Draft Success Rate Trends (Drafts vs Marked Incorrect)
Feedback Reasons Breakdown
94.2%
Acceptance Rate
5.8%
Rejection Rate
127
Total Feedback
Agent Performance Comparison
Real-Time Activity Timeline